Business Automation.
Individual workflows that close the gaps a busy week opens — each one bought on its own, running whether or not anyone remembers to run it.
What can business automation do for a small service company?
It takes the jobs you repeat every week off your evenings: quotes going out while the visit is fresh, reminders before appointments, invoices after them, review requests, follow-ups to people who went quiet, and an assistant that answers enquiries when you are on a job. Built around the tools you already use, one workflow at a time, with the worst job first.
These are small on purpose. Each one takes a single gap — the call nobody returned, the quote nobody chased — and closes it permanently.
Priced per workflow because most businesses need one or two, not a platform. Start with whichever loses you the most work, and add another when the first has paid for itself.
The monthly fee is for keeping it running: tools change their APIs, and something has to notice.
Questions people ask.
- Which job should I automate first?
- The one that loses you money when it slips. For most trades that is the quote: the longer it takes to go out, the more often the customer books someone else. The scope call maps where your hours go and picks the first workflow from that.
- Do my staff have to learn a new system?
- No. Automations run inside the tools you already use, such as your email, calendar, messaging and invoicing, so the team sees nothing new. The admin stops landing on you; that is the only change.
- What is the monthly fee for?
- Keeping it running. Connected tools change their settings and limits without warning; the monthly fee covers monitoring, fixes when something upstream breaks, and small adjustments as your process changes.
- Can an assistant answer my customers at night?
- Yes. A chatbot on your website and socials that knows your prices, areas and availability, takes details and books people in, and hands anything unusual to you in the morning with the conversation attached.